WhatsApp users have reportedly taken to Twitter to voice their concerns and have stated that the messages in their old WhatsApp chats have been deleted in a chronological fashion, starting with the oldest chat thread. This WhatsApp bug has made surface last year but the Facebook-owned software giant had not made any official statement.
According to a WhatsApp user named Bharat Mehra who recently posted on Twitter, stated that his WhatsApp messages were vanishing mysteriously. His post has also been shared by WaBetaInfo. According to Bharat, his messages are being deleted from the chats every morning and he also stated that he is using a Moto G4 Plus smartphone.
As of now, there has been no official statement from WhatsApp or Facebook. It is noteworthy that last year, WhatsApp had announced a partnership with Google, under which all WhatsApp backups will get stored in Google Drive. The process will gather data but that same data won’t be counted against the 15GB free storage limit that every user gets on Google Drive. Additionally, WhatsApp also stated that the backups which were not updated since last one year or more will be deleted automatically from Drive. This could be one of the main reasons why WhatsApp users are facing this problem where their messages getting deleted automatically.
How to save WhatsApp chats
Until the social messaging company offers an official statement or a solution, we would recommend our readers to back up their data on Google Drive. In order to do backup your chats, navigate to the Menu option> Settings>Chats>Chat backup>Back up to Google Drive. Then select a backup frequency and then a Google account in which you will want your WhatsApp chat history as well as media backup
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